Privacy Policy

Kariel & Co. Salons (“we,” “us,” or “our”) operates the website located at karielco.vercel.app (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name and email address (when you sign up for a membership, submit a contact form, or subscribe to email updates)
• Payment information (processed securely by Stripe; we do not store your full credit card number on our servers)
• Phone number (if provided for booking or contact purposes)
• Any other information you voluntarily provide to us

Information Collected Automatically

• Device and browser type
• IP address
• Pages visited and time spent on the Site
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process membership subscriptions and payments
• Provide, maintain, and improve our services
• Send transactional emails (receipts, membership confirmations, billing notices)
• Send promotional emails and salon updates (you may opt out at any time)
• Respond to inquiries and customer service requests
• Monitor and analyze usage to improve user experience
• Comply with legal obligations

3. Payment Processing

All payment transactions are processed through Stripe, a PCI-compliant third-party payment processor. We do not store, collect, or have access to your full credit card number, expiration date, or CVV. Stripe's privacy policy governs how your payment data is handled. For more information, visit stripe.com/privacy.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third-party services that help us operate our business (e.g., Stripe for payments, email delivery services), who are obligated to keep your information confidential.
• Legal requirements: If required by law, subpoena, or legal process, or to protect the rights, property, or safety of Kariel & Co. Salons, our users, or others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience, analyze site traffic, and understand how you interact with our Site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

6. Data Retention

We retain your personal information for as long as your account or membership is active, or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. If you cancel your membership, we may retain certain information as required by law or for legitimate business purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: Unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in any email or contacting us directly.

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.

10. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., booking platforms, social media). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us: